Shipping & Returns

Shipping

At the time of checkout, you will be provided with options for shipping. We offer free shipping on all continental US economy orders. This offer will be automatically applied at checkout.

We charge $10 for shipping the samples outside the US and $25 for shipping all other products outside the US, as specified on your order confirmation. We offer free international shipping for order over $100.

All international deliveries are subject to the specific duties & taxes of the country they are being shipped to. Such duties & taxes, including VAT, are levied by local customs authorities upon entering the country of destination. A. N. OTHER is not responsible for those charges & all purchasers should be aware of their countries regulations, taxes & fees.

Make sure to track your package if it is being held for duties. You are responsible for the payment of any such duties and taxes. Please keep in mind that we have no control over these charges and cannot predict their amount.

All orders are processed and shipped as fast as humanly possible from the date/time they were placed. When calculating your total shipping time, please keep in mind that perfume can only be shipped via Ground and that the day the package is shipped from our warehouse is not considered the first business day; start counting business days from the first full day that the package is “in transit” to you.

A. N. OTHER is not responsible for any lost shipments due to lack of duties paid, incorrect shipping information provided by the customer, or missed delivery.

Returns & Refunds

We only replace items if they are defective or damaged.

If you need to replace an item, send us an email to hello@an-other.com.

We will then contact you regarding the replacement.

We do not offer refunds. If you are unsure which fragrance to get, you should buy the samples before buying a full-size bottle.

If you need to cancel an order before it was shipped, please contact us at hello@an-other.com and we will refund your money, less the 4% payment processing fee.